Company Policies
Terms and Conditions
You can find answers to many of the questions people ask us about our services, bookings, and other things in our FAQ area. Find out what you need to know to easily plan your trip.
Federal regulations concerning driver’s on duty time. A driver can be on duty a maximum of 15 hours with a maximum of 10 hours driving. Please consider this regulation when planning your itinerary.
A 10% deposit is require confirming a charter. The balance is due 10 days prior to date of departure. Charters are subject to cancellation if payment are not received by due dates.
You must submit a written bus itinerary with your signed contract. The itinerary should include address of all pick ups and destinations.
The price of one day trips is based on a 12 hour period. A $100.00 fee for each additional hour pass the 12th hour will be charged.
PLEASE, NO GUM, SUNFLOWER SEED, CUPS OR CANNED DRINKS. Any damage to the seats, windows, blinds, or other parts of the vehicle caused by any member of the client’s party shall be the responsibility of the client. Excessive and unusual clean up fee (defecation, regurgitation, etc) will be accessed a $300.00 fee per bus.
PLEASE, NO GUM, SUNFLOWER SEED, CUPS OR CANNED DRINKS. Any damage to the seats, windows, blinds, or other parts of the vehicle caused by any member of the client’s party shall be the responsibility of the client. Excessive and unusual clean up fee (defecation, regurgitation, etc) will be accessed a $300.00 fee per bus.
To insure a full refund of your deposit you must cancel 30 days prior to your departure date. Cancellations made less than 10 days prior to trip date- 50% of total balance will be Charged.
The driver can assist with loading luggage. The passenger is responsible for his/her own luggage or the group leader may assign a person/persons to load luggage for the group.
Contact Information
678-272-2767
vtaylorhorizonmotorcoach@outlook.com
155 Westridge Pkwy #222 Mc Donough, GA 30253
COVID-19
Horizon Motor Coach as added safety precautions to ensure a clean safe ride for all of our customers, we follow strict 10-point daily sanitation procedures that includes:
- Fully Disinfected Coaches
- Hand Sanitizer Station
- CDEC/EPA Approved Disinfectants
- Attention to Critical Touch Points
- Complete Coach Disinfectant Fogging
- HVAC Disinfection
- Masked Drivers
- Attention to Detail (reading lights/air nozzles, rails, handles)
- Commitment to Professional Safe-Care
We regularly sanitize and clean between trips and during long overnight trips. HMC drivers are trained in safety and cleanliness procedures. HMC have protocols in place to safely distance passengers when possible.
Upon returning to HMC our coaches will be disinfected with a 32-critical touch points with CDC identified disinfecting solutions with an aerosol applicator. A Just Cleaned sticker with date and time and will be placed in the coach window after each disinfection.
Request A Quote
Please take a few minutes to complete the following form so that we can prepare a quote for your required service(s). A representative will contact you via email, fax or phone as the quote is completed. Any information we receive will be kept confidential.
Please allow 2 business days (48 hours) for one of our representatives to follow up your request.